Shipping & Receiving Clerk - Kimball, TN

Kimball | Tennessee | United States

About WestRock
WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Shipping & Receiving Clerk - Kimball, TN

2048 Industrial Blvd
Kimball, Tennessee, 37347
United States

Merchandising & Displays Division


Shipping & Receiving Clerk (Experienced Fork Truck Operator)

Kimball / Jasper (Chattanooga Area)

-----  1st SHIFT  -----

The opportunity:

The Shipping & Receiving Clerk position is responsible for efficiently handling materials coming from manufacturing and outside suppliers that are being processed into our facility and being sent to our customers.

Primary objectives and responsibilities:

  • Be proficient and knowledgeable about safely operating an electric pallet jack, stand-up reach truck, clamp truck and sit-down swing reach truck.

  • Complete a daily safety/maintenance checklist on the material handling equipment at the beginning of each shift. Ensure all safety equipment and devices are in place and working properly.

  • Safely operate all material handling equipment within the plant to prevent damage or personal injury.

  • Unload inbound trucks, warehouse materials, supply production lines, and load outbound shipments.

  • Utilize safety precautions and guidelines to ensure each trailer is safe to load/unload.

  • Properly unitize and mark materials.

  • Load various pallets to maximize trailer utilization while minimizing transit damage.

  • Match content and packing slips for accurate receipting of inbound materials in system.

  • Complete paperwork associated with the movement of materials with accuracy and efficiency.

  • Will use an RF Scanner to load, unload, and move items within the facility.

  • Assist in other areas as needed to maintain a team approach.

  • Responsible for the overall safety and cleanliness of equipment and area.

  • Work in a safe and efficient manner in accordance with company policies and procedures.

  • Communicates with other departments as appropriate and provide updates to supervisor on issues related to deliveries and shipments.

  • Overtime is required.

  • Perform other duties as assigned.


Supervisory Responsibility:

  • This job has no supervisory responsibilities.

Preferred qualifications:

Must have at least two years forklift experience and have proficient math skills. Experience with scanners is a plus.

To perform the job successfully, an individual should demonstrate the following competencies:

Safety - Includes following safety rules and regulations, working to create and maintain good housekeeping, knowledge and use of safety equipment, active participation in safety effort, attending safety meetings, confronting others regarding safety, reporting incidents and near misses, correcting unsafe conditions.

Quality - Evaluates the ability of employee to produce superior products or services, meeting all specifications and expectations, free of errors or waste. Includes accuracy, following correct procedures, such as, GMP, SOP, ISO requirements, performing all quality checks, complete and legible documentation.

Knowledge of Field - Relates to employee’s understanding and knowledge of duties, methods and procedures required by the job. Indicators are troubleshooting skills, technical competence, application of training, thoroughness and efficiency in solving problems, and making progress improvements.

Accountability/Dependability - Evaluates the degree to which employee accepts responsibility and follows through on commitments. Indicators are task completion, following procedures, thoroughness, reliability, completion of difficult tasks, working without supervision, acknowledging and correcting own mistakes, facing and resolving conflict.

Initiative - Evaluates an employee’s willingness to act on their own to assume new or additional responsibilities, to voluntarily start projects or attempt non-routine tasks. Indicators are self-starting, proactive, energetic, enthusiasm, and ingenuity, willingness to try, innovative, finding a better way.

Teamwork - Evaluates the ability of an employee to work cooperatively with others in an interdependent relationship to achieve common goals. Indicators are flexibility and adaptability, cooperation, listening, group problem solving, willingness to change, to lead as well as follow, recognizing and utilizing diversity.

Interpersonal/Culture - Evaluates the ability to get along with others in an open and respectful manner. Indicators are communication skills, including listening, positive relationships with others, treating others fairly and with respect, openness and honesty, ability to disagree while maintaining good relationships, tolerant of others. Demonstrates the WestRock Key Behaviors: Diligent and acting in a manner consistent with the 4 key behaviors: (1) create an environment of respect and trust for our co-workers and customers, (2) empower and engage our co-workers to improve our performance and lower our cost, (3) satisfy our customers every time, and (4) do the right thing for WestRock – always.

Productivity/OEE Competency - Evaluates one’s effectiveness in producing expected quantities of work relative to standards and expectations, including effort, utilization of time, materials, and supplies. Indicators include the quantity and quality of work, the absence of rework and waste, utilization of resources, safe work behaviors, preplanning, and anticipating problems.

Attendance/Punctuality - Includes being present and ready for work as expected. Indicators are attendance records, number of times tardy, frequency of lateness returning from scheduled breaks or meal times, work readiness, and preparedness to begin work on time. (Three unexcused tardies equals one unexcused absence)

Procedures/Documentation/Reporting - Refers to the importance of following procedures, carefully and thoroughly documenting critical activities, including training, and to the accurate reporting of information. Indicators include the following established procedures, documenting essential processes, preparing accurate, timely, legible, and complete reports. Communicating as needed with others in the organization.

Coaching/Leading - Evaluates the employee’s ability and skill to positively influence others to achieve Company goals and expectations, regardless of one’s position or title. Indicators include: effective planning and coordination of work, delegation and follow through, exhibiting and promoting confidence, supportive of company views and policies, self-directed initiative, acceptance of responsibility, effective use of time, materials, supplies, and personnel; patience, flexibility, adaptability, assists with training and desires to help others succeed, effective problem solving and decision making skills.


Education and/or Experience:

High school diploma or GED minimum.


Language Skills                                                  

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  May require the ability to write routine reports and correspondence.  May require the ability to speak effectively before groups of customers or employees of organization.


Mathematical Skills                                                         

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 


Reasoning Ability                                                             

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.


Computer Skills                                                 

To perform this job successfully, an individual should have knowledge of and basic computer skills.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. May require the ability to write routine reports and correspondence. May require the ability to speak effectively before groups of customers or employees of organization.


What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence

  • An attractive salary reflecting skills, competencies and potential

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. 


Apply now