Customer Service Representative

Aurora | Illinois | United States

WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

The opportunity:

WestRock is now hiring Customer Service Representatives!!!!

Dedicated to being the best, WestRock is looking for Customer Service Representatives that aspire for not only a job but a career. The candidates must be energetic, hardworking, innovative thinkers who care equally about doing great work and developing a culture that will be fun to work in.

The Customer Service Representative is a liaise between customers and facility, assist customers, production, design, shipping and account managers on a daily basis. Process orders using various technological applications, provide quotes to sales and customers, track orders and manage warehouse products and various assigned projects.


What you need to succeed:

Candidates must meet the following minimum criteria:

3+ years customer service experience in a Corrugated environment. This experience is MUST HAVE

Ability to effectively communicate

Ability to effectively work on a team

Basic mathematical skills

Basic technology/computer skills

Candidates will undergo comprehensive interviews. All offers of employment will be contingent upon the successful completion of a pre-employment drug test and a background check.

What we offer:

* Corporate culture based on integrity, respect, accountability and excellence * Comprehensive training with numerous learning and development opportunities * An attractive salary reflecting skills, competencies and potential * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Apply now