Operations Manager - Fernandina Beach, FL

Fernandina Beach | Florida | United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

Operations Manager - Fernandina Beach, FL

600 North 8th Street
Fernandina Beach, Florida, 32034
United States

Career Opportunity

The Operations Manager leads the mill-wide effort to improve safety, environmental compliance, product quality, and production.  This position has direct management of Paper Machines, Shipping, Power, Recovery, Recaust, Pulp, and Woodyard to produce quality products in a safe, productive, and cost-efficient manner.   

How You will impact WestRock


  • Actively promote safety excellence by modeling safety leadership and expecting it of both peers and leaders within the Operations Manager span of control

  • Ensure systematic and complete commitment to fulfilling the expectations of our Safety Management System

  • Lead in a way that inspires employees to follow all applicable OSHA regulations, WestRock safety standards and Fernandina Beach Mill policies

  • Ensure environmental compliance with federal, state and local statutes, WestRock environmental standards and Fernandina Beach Mill policies

  • Operate in a manner that meets customer expectations, compliant with ISO9001 and the Fernandina Beach Mill quality policy

  • Maximize production while maintaining alignment with demand and fiber inventory to achieve mill balance

  • Support Lean 6 Sigma activities and champion the overall improvement of the mill’s cost position

  • Build and sustain operating processes (e.g., Operator Basic Care) that support equipment reliability goals

  • Supports the development of operational forecasts and budgets to improve mill profitability

  • Drives systematic improvement in mill operations and other mill processes like communications, safety, quality, employee engagement

  • Develop leaders through training, stretch assignments, feedback, the performance management process, etc.

  • Works with managers and supervisors to develop SMART (specific, measurable, attainable, relevant, timely) goals that properly align with stated mill goals and hold them accountable for the defined results

  • Build positive relations with employees and union leaders based on the WestRock values of Integrity, Respect, Accountability and Excellence


What You need to succeed


  • Minimum of 10-15 years operational experience with paper industry experience preferred. 

  • Bachelor’s degree in an engineering discipline is highly preferred

  • At least 5-7 years of leading salaried direct reports in a manufacturing environment

  • General understanding of mill-wide operations

  • Experience working in a union environment

  • Must be a strong leader with demonstrated communication skills and a high sense of urgency and attention to detail

  • Must possess excellent interpersonal skills with the ability to interface with employees at all levels of the organization

  • Must be able to clearly define objectives and expectations and be effective in involving others in the achievement of those objectives

  • Ability to direct continuous improvement in all areas, but with special emphasis on safety, environmental, quality, production, and cost


WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

Apply now