Compliance Manager, Transaction Cards- Dallas, TX

Compliance Manager, Transaction Cards- Dallas, TX

1455 Terre Colony Court
Dallas, Texas, 75212
United States

WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at  

Position Title: Compliance Manager- Transaction Cards

GENERAL PURPOSE: Work with Compliance Manager to ensure safety and compliance standards are being met in the facility. Perform required internal audits, provide training, administer compliance system, manage guards, act as backup to the guards, and perform other compliance-related tasks as needed.



Develops product security strategies in compliance with regulations and works towards delivery of those strategies at the transaction card facilities.
Develops physical security strategies in collaboration with company- Transactional Card teams; logical security strategies in collaboration with company- IT team, and works towards delivery of those strategies at the transaction card facilities.
Directs compliance with all product, logical and physical business security affairs at the transactional card facilities.
Develops, maintains and manages company compliance policies in relation to security and customer security requirements. Delivers training on the application of these policies and procedures to ensure effective compliance at those facilities.
Directs and oversees all security compliance operations at Transactional Card Facilities, working alongside, and in collaboration with associated -company teams.
Evaluates all change control forms for completeness and manages change control processes and after audits.
Collaborates with other members of management at Transaction Card Facilities to develop, implement, and ensure compliance with policies, procedures and practices.
Develops and manages internal compliance audit schedule, audit procedures, and final reports. Assures internal audits (self-assessments) to be performed in completeness and on time. Manages remediation plans with local Compliance Managers.Performs annual compliance risks assessment per Transactional Card Operations.
Manages 3rd party compliance audits and remediation plans.
Develops and manages monthly compliance reports to the CISO.
Identify GAPS in product security and directs remediation through the local Compliance Managers, including obtaining budgets/funding from senior management, scheduling vendors, and independently overseeing corrective actions to successful conclusion.
Identify GAPS in IT security and develops mechanisms to remediate working alongside and in collaboration the other company teams, managing corrective actions to an acceptable conclusion.
Develops, prepares and delivers security/ training to employees at card transaction facilities.
Manages and reports on all security risk matters to senior management along with recommendations for mitigation of those risks.
Stays in tune with the wider security environment including keeping up to date with new threats, both independently and working with the brands.
Directs administration of site access control systems with local Compliance Managers. Develops and directs internal security audit programs and represents the company in external and customer security audits.
Independently manages security vendors. Provides security status reports on the Transaction Cart Operations. Periodically aligns goals and objectives.
Visits the sites at pre-defined frequency to maintain close control of operational security with the local Compliance Managers, and in accordance with PCI and other requirements.
Directs and manages the security Documentation Control process for the Transactional Card Operations.
Directs CVV Key management and Secret Key–HSM Key Holder management.
Oversees completion of customer Security Assessments and surveys as needed.
Directs, manages and reports on compliance issues.
Directs, investigates, manages and reports customer compliance complaints.
Directs and investigates potential breach complaints.
Manages projects associated with product and IT security at the Transactional Card Operations.
Performs risk assessments, maintains a risk register and reports risk status and issues.
Directs and manages BCP plans for each Transactional Card Operations.
Performs other duties as assigned.
Must have Bachelor’s degree or equivalent and minimum 10 years of PCI compliance experience.
PCI certification preferred.
Must have excellent interpersonal, communication, and presentation skills.
Must have project management experience.
Must be analytical and demonstrate superior problem-solving skills.
Must be able to work effectively with minimal direction – self-starter and ability to be effective in ambiguous situations.
Must have strong organizational skills.
Must be reliable and dependable.


  • Preferred four-year college degree from an accredited university
  • Must have PCI audit and remediation experience in a card production environment.

What we offer:

Corporate culture based on integrity, respect, accountability and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational
elements of the daily work.


 WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. 


Apply now