Packaging Field Service Engineer - End of Line - Orlando, FL - Remote

About WestRock
WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Packaging Field Service Engineer - End of Line - Orlando, FL - Remote

4364 34th St
Orlando, Florida, 32811
United States

The opportunity:

As a WestRock Packaging Field Service Technician/Engineer (work remotely but travel) you will be providing  Service, Installation and Training for Packaging Machinery manufactured by WestRock and other machinery manufacturers supplied by WestRock.             

*Strong mechanical/electrical background. 

How you will impact WestRock:

  • Installation & Service of Packaging Equipment in the field.

  • Set up equipment for both electrical and mechanical operation.

  • Training of customers maintenance people and operators of the safe use and proper maintenance of the equipment

  • Telephone trouble shooting, electrical and mechanical.

  • Sell and respond to the customer needs for parts and service.  Obtain purchase order for all sold service and parts.

  • Service reports are to be filled out and signed by the customer and turned in weekly.

  • Expense reports are to be filled out weekly in accordance with company policy.

  • Report in daily to Service Manager. (Including weekends when out on service.)

  • Work schedules are dictated by customer requirements.

  • Must clear all service through Service Manager.

  • Provide services where required.

  • Assist in machine checkout.

  • Assist production when necessary to assemble and test equipment.

  • Follow all customer work rules when in their plant

  • Fulfill customer installation and service needs

  • Effective telephone trouble shooting

  • Excellent electrical and computer skills


    What you need to succeed:

  • Electrical and pneumatic trouble shooting.

  • PLC experience required, Allen Bradley preferred

  • Strong Mechanical abilities and experience and troubleshooting.

  • Knowledge on basic electrical codes.

  • Read electrical, pneumatic, ladder logic diagrams, and mechanical drawings.

  • Electrical relay logic experience and practices.

  • Motion Control Experience.

  • Self-motivated individual.

  • Good verbal and written communication skills


    What we offer:


  • Corporate culture based on integrity, respect, accountability and excellence

  • Comprehensive training with numerous learning and development opportunities

  • An attractive salary reflecting skills, competencies and potential

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.




WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. 


Apply now