Program Manager Global Records - Atlanta, GA

About WestRock
WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Program Manager Global Records - Atlanta, GA

1000 Abernathy Rd, NE
Atlanta, Georgia, 30328
United States

The opportunity:

This role will manage the corporate record retention program for WestRock.  The person in this role will serve as a thought leader and program manager, as well as the person responsible for implementing and managing policies and procedures across the company. 

How you will impact WestRock:

·         Develop and administer global records management compliance programming for WestRock

·         Develop and implement compliance policies and procedures for records management, ensuring that all aspects of record keeping adhere to relevant corporate policy

·         Collaborate with cross-functional teams to ensure that the processes and procedures in place are effective and efficient for achieving necessary compliance and business goals 

·         Oversee full cycle records management for 250 sites to include administrator database training and management to destruction processes

·         Develop and provide records management training to include content development, logistics and scheduling

·         Manage Records Coordinator(s) and handle escalated issues

·         Liaise with Legal Department, Risk Management, Information Technology and external partners on emerging issues in records management

·         Manage and execute compliance audits

·         Assist with WestRock’s privacy and cybersecurity compliance

What you need to succeed:

·         Bachelor’s degree·         

·         5 years+ of progressive, direct experience in designing and implementing global compliance  and records management programs; data privacy or experience is a plus

·         Substantive knowledge of data privacy regulations and compliance preferred

·         Ability to manage competing demands in a fast-paced environment

·         Ability to work effectively both as a team player and leader

·         Ability to apply judgment and make informed decisions

·         Excellent interpersonal and communication skills

·         Ability to develop and implement training curriculum

·         Excellent analytical and problem-solving skills - Strong end-to-end process design skills

·         Capable of managing projects with internal and external stakeholders

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence
  • Comprehensive training with numerous learning and development opportunities
  • An attractive salary reflecting skills, competencies and potential
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans

Apply now