Senior MDM Analyst – Reporting & Analysis

Subang Jaya | Selangor | Malaysia
Senior MDM Analyst – Reporting & Analysis

WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

The opportunity:

The Technology Transformation organization is seeking a Sr Master Data Analyst to support our roadmap towards common enterprise master data via strategic reporting and analysis work at WestRock.  The candidate will:

  • Independently engage multiple divisions, functions, and global locations to facilitate ongoing master data management and governance discussions with business partners.

  • Lead analysis and internal interviews that identify business process and policy implementation needs for a successful MDM roll out and ongoing program sustainment.

  • Monitor data quality metrics, report out on findings and trends, and partner with stakeholders to drive continuous improvement.

  • Serve as a resource for internal data stewards on new processes and workflows

  • Establish self as a ‘go-to’ that can speak the languages of IT data management and the business

  • Organize and control business acceptance testing of the solution

  • Carry out all types of technical testing of the solution as a whole

  • Keep the Team Leader / Technical coordinator informed of the results of testing activities

  • Recommend data quality improvements in system applications

  • Conduct impact assessment related to technical data related issues and change requests

  • Pull, publish routine Data Quality metrics and MDM related reporting, to ensure smooth program operations and support and enable continuous improvement

How you will impact WestRock:

This role will enable enterprise level master data across numerous data domains, starting with customer data.  Enabling consistent data governance across disparate source systems will empower business users with data-driven insights to make effective, fact-based decisions.

  • Support ongoing MDM roll out to drive towards an ‘economies of scale’ approach to common master data.

  • Over time, this role will directly enable the creation of a ‘single source of the truth’ for key enterprise insights.

 What you need to succeed:

  • Bachelors in a Business discipline with a demonstrated interest in Information Systems / Computer Science / Industrial Engineering or vice versa

  • Demonstrated business acumen.  Able to articulate how MDM will enable competitive analytics at WestRock.  Able to tell a story with data, by connecting specific data observations to the big picture of what MDM implementation will drive for WestRock.

  • Past Data Analysis roles, with demonstrated experience with root cause analysis, testing, and issue resolution in partnership with technical and business resources.  Experience with a varied or global systems landscape a plus.  Hands on experience with Informatica MDM a plus, including data profiling and data quality analysis work.

  • Ability to manage competing priorities effectively

  • Experienced with MS Excel; comfortable with vlookup’s, pivot tables, formulas

  • Experienced in business requirements gathering and documentation

  • Experience with master data management or related content such as relational databases a plus.

  • Past Project Coordination work or Agile methodologies a plus.

  • Confident interacting with both technical and non-technical audiences across all levels of the organization

  • Demonstrated logical reasoning skills.  Process oriented.  Able to turn complex scenarios into practical, achievable, step-by-step processes that may involve multiple stakeholders.

  • Fact-based communicator with a strong customer service attitude and team player approach.

  • Self-starter who brings an entrepreneurial approach to driving long term value.  Thrives on “a job well done”.

What we offer: 

  • Corporate culture based on integrity, respect, accountability and excellence

  • Comprehensive training with numerous learning and development opportunities

  • An attractive salary reflecting skills, competencies and potential

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. 

Apply now