Platform Engineer - Norcross, GA

Norcross | Georgia | United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Platform Engineer - Norcross, GA

3169 Holcomb Bridge Rd, Jefferson Plaza
Norcross, Georgia, 30071
United States

The opportunity:

  • Provide tier 2 support and implementation services for platform infrastructure technologies that include server hardware, VMware, Microsoft Hyper-V, Storage and backup/recovery in a large enterprise environment.
  • Resolves and appropriately completes assigned incidents and change requests and acts as an escalation for support issues.  
  • Develops new solutions through research and collaboration with other IT teams to determine best course of action to meet the business requirements.
  • Knowledge of advanced system tools and standard operating systems used to proactively ensure that processing platforms meet established service levels.
  • Guides the proactive creation and maintenance of tools for monitoring and support.

How you will impact WestRock:

  • You will be actively involved in the growth of WestRock.
  • You will help provide stable and secure platforms to support business applications.
  • You will identify opportunities to reduce complexity and cost which improve service delivery.

What you need to succeed:

  • Bachelor’s Degree in Computer Science, Engineering or related field. 
  • 5 to 7+ years of work experience in IT.
  • Must have prior experience in a large, distributed environment supporting hardware, storage and virtualization.
  • 5+ years of VMWare experience.
  • Certification desirable.
  • Must be able to work in a fast-paced environment that demands attention to details and quality deliverables.
  • Experience with SAN management and fabric zoning is desirable.
  • Direct experience with AWS or Azure is preferred.
  • Required to participate in 24x7 on-call rotation.
  • Ability to work within a team environment as well as independently.
  • Strong critical and analytical thinking, and problem-solving abilities.

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence.
  • Comprehensive training with numerous learning and development opportunities.
  • An attractive salary reflecting skills, competencies and potential.
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/Disabled/Veterans. 


Apply now