Human Resources Manager - Knoxville, TN

Knoxville | Tennessee | United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Human Resources Manager - Knoxville, TN

1906 Third Creek Road
Knoxville, Tennessee, 37921
United States

The Opportunity:

We have an opportunity for a Human Resources Manager who will have the overall responsibility for general management, strategic planning, and coordination of services for the facilities HR Function. This position directs the planning, development, implementation and evaluation of a diverse range of policies and procedures, in support of the facilities established mission and goals. The HR Manager will work closely with the General Manager, and Leadership Team to achieve the short and long term goals for the facility. The HR Manager will direct the facilities employee related initiatives.

•Build strong relationships with floor and management level employees.

•Oversee all aspects of a multi-functional HR Department including Compensation, Employment, Benefits, Training, Safety and Health, Employee Relations, and Recruiting.

•Ensure compliance with all applicable Federal and State Laws including EEO, FMLA, HIPAA, ADA.

•Conduct plant wide training on applicable topics including sexual harassment, diversity, and employment law.

•Meet the staffing needs of the organization. This includes the selection, testing, and hiring of employees as well as conducting new employee orientation.

•Develop and improve the knowledge and skills of the organization. This includes analyzing training needs, determining how to deliver the training needs, as well as coaching and mentoring.

•Handle complaints, settles disputes, resolves conflicts, and conducts internal investigations.

•Maintain records and confidential employee files, and providing statistical and regulatory reporting.

•Research and introduce policy changes for General Manager and Leadership Team approval. Consults and advises Leadership Team on topics of interest that could have a major impact on employee morale.

What You Need to Succeed:

•Bachelor's degree and 5 -10 years of Human Resource experience in a manufacturing environment (experience in both union and non-union environments preferred)

•Complaint resolution lifecycle experience including investigations

•Experience with Health and Safety processes and programs

•Skilled in areas of strategic planning, problem solving, coaching and conflict resolution

•Development of training systems

•Benefits administration responsibility

•Recruitment experience

•Requires excellent written and oral communication

•Professional negotiating and leadership skills

•Ability to hear issues on employee conflicts and solve such issues using a variety of methods and tools

•Skilled user of Microsoft Office

•Strong organizational, analytical and project management skills

•Strong customer service orientation

What We Offer:

•Corporate culture based on integrity, respect, accountability and excellence

•Comprehensive training with numerous learning and development opportunities

•An attractive salary reflecting skills, competencies and potential

•A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.



WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

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