Human Resources Coordinator - Conover, NC

About WestRock
WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Human Resources Coordinator - Conover, NC

214 Conover Blvd SE
Conover, North Carolina, 28613
United States

The Opportunity:
The Human Resource Coordinator is responsible for overseeing employee relations, policies and procedures, recruitment, and talent management for the Conover plant. This position is responsible for assisting with human resource initiatives designed to drive continuous improvement of HR and business performance metrics. Overall, the HR Coordinator is responsible for providing day-to-day HR functional support.
How you will impact WestRock:
Responsible for all aspects of the Human Resources processes including strategic organizational planning, compliance, employment, benefits, health and wellness, employee, and labor relations.
Responsible for compliance with all applicable Federal and State Laws including EEO, FMLA, HIPAA, and ADA.
Conducts periodic training on applicable topics including sexual harassment, diversity, and employment law. 
Responsible for managing and meeting the staffing needs of the organization. This includes the sourcing, selection, testing, and hiring of employees as well as conducting new employee orientation.
Create progressive plans to monitor, review and make suggestions for corrective actions for attendance, conduct and performance issues
Coach and advise front-line employees and managers regarding employee relations policies and proper operating procedures
Implement human resource policies and procedures to ensure compliance with local requirements and reporting.
Investigate questions and/or complaints to resolve employee relations issues
Complete payroll and attendance tracking on a weekly basis
Key leader in cultural change initiatives to create a team of actively engaged employees
Responsible for the administrative aspects of the human resources function including maintaining records and confidential employee files, employee pay and providing statistical and regulatory reporting.
Researches and introduces policy changes for General Manager and Leadership Team approval. Consults and advises Leadership Team on topics of interest that could have a major impact on employee morale.
Responsible for being a key member and contributor of safety-related and performance excellence processes.
Demonstrates concern for satisfying external and/or internal customers; resolves customer issues in a timely manner; communicates with customers to ensure alignment and satisfaction; ability to operate with customers' best interests in mind
Manages and hosts employee events, luncheons, cookouts, picnics and any other employee related events.
What you need to succeed:
A bachelor's degree is preferred
A minimum of 3-5 years of Human Resources experience.
CSP, PHR or SHRM-CP certification are a plus.
Strong written, verbal, and presentation communication skills
Ability to investigate and assess employee conflicts objectively and solve such issues using a variety of methods and tools, including coaching and conflict resolution.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Attention to detail with strong organizational skills
Bring assignments to a successful completion under specific deadlines
Effective at multi-tasking and managing multiple priorities
Ability to lead change
Team building and influencing skills
Strong analytical/problem-solving ability
Possess a sense of urgency and self-motivation
What we offer:
Corporate culture based on integrity, respect, accountability, and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. 

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