WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.
Customer Service Support
214 Conover Blvd SE
Conover, North Carolina, 28613
WestRock (NYSE: WRK) partners with our
customers to provide differentiated paper and packaging solutions that help
them win in the marketplace. WestRock’s 45,000 team members support customers
around the world from more than 300 operating and business locations spanning
North America, South America, Europe, Asia and Australia.
North Carolina – Food & Beverage
$15.30 an hour, higher rates based upon job experience.
Responsible for direct support to
Account Coordinators and Customer Satisfaction Manager. Maintain housekeeping
and 5S to standards set by management. Support the purpose of the team as stated in the “why” page by participating
in initiatives and activities, and attending all meetings scheduled during
shift. Additional job duties as assigned
by management and miscellaneous projects.
Testing and Measuring Ability (General Math): Ability to use and
read basic measurement devices, (calculator, tape measure, and ruler). Operate
copier, fax, computer, telephone.
Written/Verbal Communications Skills: To follow
instructions, interpret information, communicate with department managers,
production associates and staff.
Computer Skills: Excellent computer skills (Internet,
Microsoft Office, email, Shop Floor, AS400)
Organizational Skills/Multi-task/Attention to details: Prioritize workload to
meet deadlines and provide follow up to appropriate staff on plant issues.
Entering job orders/releases
Enter invoice data for accounting
Maintain finished goods inventory levels
Weekly and monthly reporting as designated by
Entering complaint data into database
Provide backup for Accounting managers and
Account Coordinators during absences for vacation, travel, etc.
Essential/Marginal Functions and Physical Requirements
Essential: Sit at computer terminal, using
telephone, walking around office, pulling file drawers, keying on keyboard,
grasping office tools, i.e. pencils, pens, stapler, telephone receiver. Walking
around manufacturing facility.
Marginal: Standing at presses observing
operators and discussing Shop Floor. Standing at copier, files, fax. Climbing
stairs. Lifting/moving boxes.
Requirement(s): Minimum High School Diploma/GED.
If this sounds great to you and
you think you fit in, please submit your application. We want to hear from you!
TO APPLY: Log
on to WestRock Intranet (Click the Life and Career tab, Talent Management
System/WestRock Jobs, this will take you to WestRock.Ongig.com, Key Words – Training
Auditor or Conover. (Internal
candidates, please see a member of the HR Team if you have any difficulty
completing the on-line application).
WestRock Company is an
Equal Opportunity Employer committed to creating and maintaining a diverse
workforce: Minorities/Females/ Disabled/Veterans.