Shipping Manager-Winston-Salem, NC

Salem | North Carolina | United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Shipping Manager-Winston-Salem, NC

8080 North Point Blvd
Winston-Salem, North Carolina, 27106
United States

The opportunity:

  • Come work as a Shipping Manager at a global company with very competitive pay and benefits, with opportunities to advance and learn alongside accomplished leaders in the Corrugated Packaging industry
  • Coordinate with 3rd party freight provider to schedule runs in the most cost-efficient and time-saving manner possible
  • Supervise Forklift Operators in the daily routine of loading trucks neatly and to the customers’ complete satisfaction
  • Attend daily Scheduling Meeting and assist the Plant Scheduler in meeting our customers’ requirements
  • Prepare work orders for and coordinate repairs of trucks, trailers, forklifts, dock plates, and dock doors
  • Coordinate with Sales and Customer Service on the delivery of the customer orders on time
  • Keep upper management informed of problems or situations that may affect the performance of your department
  • Provides leadership and coaching to ensure that projects are completed on time and that the team provides value to its customers
  • Enforce corrective action procedures when applicable and conduct meetings with the violating employees and union representatives
  • Conduct weekly Production/Safety meetings with departmental personnel
  • Adheres to the daily production schedule.  Makes recommendations for optimizing the schedule to meet cost, quality, delivery and service goals
  • Communicate with necessary supervision to avoid problems between shift changes
  • Establish high morale within the department by showing fairness, consistency, and an interest in employee problems
  • Develop strong rapport with various freight lines
  • Implement, maintain, and support all company policies and procedures, including union contract safety program, and good housekeeping

How you will impact WestRock:

  • Increase the On-Time Delivery (OTD) to 96% or better
  • Improve the overall morale of the Plant by inclusion and teamwork
  • Drive Lean and continuous improvement processes

What you need to succeed:

  • 3+ years of supervisory experience in the packaging industry (paperboard and/or corrugated) or manufacturing facility is strongly preferred
  • Customer-centric focus
  • Analytical
  • Previous experience in a Shipping Department/and or Inventory Control
  • Must be proficient with Excel spreadsheets and data entry
  • Knowledge of KIWI required
  • Excellent organization skills and attention to detail required
  • Effective process management skills
  • Excellent verbal, written and communication skills
  • College Degree strongly preferred; must have a high school diploma or equivalent

What we offer:

·         Corporate culture based on integrity, respect, accountability, and excellence

·         Comprehensive training with numerous learning and development opportunities

·         An attractive salary reflecting skills, competencies and potential

·         A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work.


WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.   



Apply now