Third-Party Warehouse Analyst - Atlanta, GA

Atlanta / Georgia / United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Third-Party Warehouse Analyst - Atlanta, GA

1000 Abernathy Rd, NE
Atlanta, Georgia, 30328
United States

Third-Party Warehouse Analyst - Atlanta, GA

The opportunity:

  • As a member of the WestRock’s Warehousing and Distribution Team, you will be responsible for managing the day-to-day activities of WestRock’s distribution network composed of third-party logistics companies (3PL's) including warehouses, container plant cross dock programs and other enterprise logistics solutions. 
  • This will require that you combine communication skills, problem solving and knowledge of distribution functions as you lead initiatives, maintain inventory accuracy and troubleshoot operational issues. 
  • You will interact with various WestRock team members including (but not limited to) business units, customer service, supply chain, accounting, mill logistics and quality. 
  • You will also partner with people outside of WestRock such as suppliers, key customers, transportation carriers and 3PL providers to create and maintain effective and efficient warehousing programs within budget. 
  • You will be integral in providing world class warehousing and logistics solutions for WestRock and its customers.

How you will impact WestRock:

  • Inventory Accuracy and Availability:  Update appropriate systems timely to properly reflect current inventory positions and trigger electronic messaging to customers from WestRock systems.  Assist accounting team with inventory reconciliations, book-to-book and physical audits.  Monitor and reconcile all late in-transit, execute inventory returns, track and resolve mis-shipments, investigate root causes of inventory errors and ensure damaged product is repaired.  Propose and implement process improvements and assist other team members in conducting audits and resolving difficult inventory discrepancies.
  • Distribution Network Performance Management:  Troubleshoot facility and inventory issues for fast resolution.  Lead facility review meetings.  Generate, review and track key performance data for 3PL’s such as on-time shipment performance, customer complaints, mis-shipments, export bookings, throughput volume and inventory accuracy.  Work as a liaison or project lead with 3PL providers and/or other WestRock supply chain functions to improve daily processes and network performance.  Seamlessly provide back-up coverage for other Third-Party Warehouse Analysts as needed.  Lead facility start-ups and closures.  Train facilities and assist other Third-Party Warehouse Analysts in the functioning of WestRock inventory systems.
  • Financial Management:  Assist in cost monitoring, tracking and research.  Help identify cost saving opportunities.
  • Complaint resolution: Assist in the development of strategies and internal measures that will result in the productive utilization of the complaint process.  Ensure that no complaints go beyond the designated response time without a response.
  • Facility Management and Integrity:  Conduct audits of new and existing warehouses.  Lead facility start-ups and closures.
  • Leadership:  Exhibit leadership qualities consistently through effective execution.  Actively participate in projects.  Take ownership of problem solving and escalate as appropriate.  Work to influence cross-functionally and with external vendors to do what is right for WestRock.

What you need to succeed:

  • Bachelor’s degree.
  • Financial acumen.
  • Strong aptitude in inventory management systems and ERP type software.  Ability to use system to troubleshoot and test functions.  Ability to learn new systems and processes quickly.
  • Demonstrated proficiency using MS Word, Excel (graphs, formulas and pivot tables), PowerPoint and Visio.
  • Working knowledge of EDI and reporting functions.
  • Ability to identify key decision makers and build strong working relationships with both WestRock and 3PL vendors.
  • Identify opportunities to control or reduce operating expenses.
  • Ability to lead small groups and direct process improvements.
  • Knowledge of warehouse operations and inventory management
  • Knowledge of SOM preferred.
  • Knowledge of OTM preferred.
  • Knowledge of Kiwiplan preferred.
  • ~25% travel and/or as needed.
  • Demonstrated analytical/problem solving ability.
  • Thorough understanding of key drivers of effective and efficient inventory operations for assigned vendors.
  • Demonstrated ability to handle multiple tasks in a fast-paced environment.
  • Ability to act independently or as part of a team as an agent for change and continuous improvement.
  • Solid management of all key functions related to maintaining inventory accuracy and resolving day-to-day issues.
  • Strong communication skills to facilitate on-going activity with vendors and WestRock supply chain and business groups.

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence.
  • Comprehensive training with numerous learning and development opportunities.
  • An attractive salary reflecting skills, competencies and potential.
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.



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WestRock Company is creating and maintaining a diverse workforce. For us, diversity and inclusion are business drivers and we take it very seriously. It all starts with a diverse employee base operating in an inclusive environment. An environment where everyone feels valued and respected.

Click here to find our Affirmative Action and Equal Employment Opportunity policy statement.

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We do understand that some of our candidates may require a reasonable accommodation to complete any part of the WestRock application process, including use of this website. If this is the case for you, please contact us at: EMAIL: OR PHONE: 1-800-762-5836. Only phone calls pertaining to disability assistance will be returned. One of our Talent Acquisition or Human Resources members will work with you to provide alternative means to submit your application.