( ! ) Warning: session_start(): open(/var/lib/php/sessions/sess_t43rsa1rq5buedkq12t1eack31, O_RDWR) failed: No space left on device (28) in /var/www/vendor/lusitanian/oauth/src/OAuth/Common/Storage/Session.php on line 40
Call Stack
#TimeMemoryFunctionLocation
10.0001355304{main}( ).../index.php:0
20.00764173800App\Http\Kernel->handle( ).../index.php:52
30.00764173800App\Http\Kernel->sendRequestThroughRouter( ).../Kernel.php:99
40.00774174792App\Http\Kernel->bootstrap( ).../Kernel.php:127
50.00774174792Illuminate\Foundation\Application->bootstrapWith( ).../Kernel.php:232
60.01144215360Illuminate\Foundation\Bootstrap\LoadConfiguration->bootstrap( ).../Application.php:203
70.01154216792Illuminate\Foundation\Bootstrap\LoadConfiguration->loadConfigurationFiles( ).../LoadConfiguration.php:38
80.01704338992require( '/var/www/config/oauth-5-laravel.php' ).../LoadConfiguration.php:60
90.01714340744OAuth\Common\Storage\Session->__construct( ).../oauth-5-laravel.php:15
100.01714340744session_start ( ).../Session.php:40

( ! ) Warning: session_start(): Failed to read session data: files (path: /var/lib/php/sessions) in /var/www/vendor/lusitanian/oauth/src/OAuth/Common/Storage/Session.php on line 40
Call Stack
#TimeMemoryFunctionLocation
10.0001355304{main}( ).../index.php:0
20.00764173800App\Http\Kernel->handle( ).../index.php:52
30.00764173800App\Http\Kernel->sendRequestThroughRouter( ).../Kernel.php:99
40.00774174792App\Http\Kernel->bootstrap( ).../Kernel.php:127
50.00774174792Illuminate\Foundation\Application->bootstrapWith( ).../Kernel.php:232
60.01144215360Illuminate\Foundation\Bootstrap\LoadConfiguration->bootstrap( ).../Application.php:203
70.01154216792Illuminate\Foundation\Bootstrap\LoadConfiguration->loadConfigurationFiles( ).../LoadConfiguration.php:38
80.01704338992require( '/var/www/config/oauth-5-laravel.php' ).../LoadConfiguration.php:60
90.01714340744OAuth\Common\Storage\Session->__construct( ).../oauth-5-laravel.php:15
100.01714340744session_start ( ).../Session.php:40
Customer Service Rep - Cerritos, CA

Customer Service Rep - Cerritos, CA

Cerritos / California / United States

About WestRock
About WestRock WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

 Customer Service Representative - Cerritos, CA


Receives and processes new and repeat customer orders, inquiries, and/or
complaints covering items or products ordered.  Maintains an ongoing
relationship with selected customers and sales staff.  Incumbents
utilized knowledge of products and product availability to provide a
communications link to the customer.  Applies advanced skills to the
position within assigned functional area.  Duties and tasks reflect
substantial variety and complexity.  Assignments are broad in nature
and generally require originality or ingenuity. Works under minimal
supervision.
 
 Key Responsibilities
 
 - Records and processes orders and/or inquiries received by mail,
telephone, and/or through customer personal contact.
 - Provides pricing, availability, and schedule information within
established guidelines.
 - Suggests alternative products or services to meet customer needs.
 - Checks and approves credit within established limitations, and
confirms orders.
 - Obtains resolution of routine customer complaints and issues.
 - Serves as communication link between customers and sales staff to
assure responsiveness.
 - Tracks order activity, and alerts appropriate staff of any
potential delivery problems.
 - Tracks warehouse inventories and replenishments.
 - Attains pricing for any services and materials required for the
manufacturing of customer's item that must be manufactured at a different
facility.
      
Competency Requirements  
                                                            
Computer Skills                                                    
Microsoft Word, Outlook, Excel, SAP & SNC Software
user knowledge and the ability to quickly learn other applications as
needed 
Decision Making
InitiativeTakes action, works independently,
anticipates potential problems and takes immediate action; Self-learner.
 Teamwork/Collaboration
Supports customer and WestRock team initiatives and
Goals, cooperates and demonstrates positive attitude toward others; will
assist in all areas as
needed                                                                                         
     
Planning/Organizing Work                                       
  
Sets priorities, establishes objectives/milestones,
schedules activities effectively and completes tasks in a timely manner.
Communication  Skills                                                  
Communicates regularly with Customers and Sales Rep.,
coordinating activities between customer and WestRock.
     
     Experience/Educational Requirements:
 - High school diploma required, college degree preferred.
 - Some prior business experience desirable.
 - Strong computer skills with Microsoft Office Suite.
 - Good verbal and written skills.
If this sounds great to you and you think you fit in, please submit your
application. We want to hear from you!

*CBWRK

#CA
      
WestRock Company is an Equal Opportunity Employer committed to creating
and maintaining a diverse workforce: Minorities/Females/
Disabled/Veterans.

Apply

Join our Talent Community

See the latest jobs, news and events by joining our talent community:

{{alert.msg}}

Or Sign in Socially


WestRock Company is creating and maintaining a diverse workforce. For us, diversity and inclusion are business drivers and we take it very seriously. It all starts with a diverse employee base operating in an inclusive environment. An environment where everyone feels valued and respected.

Click here to find our Affirmative Action and Equal Employment Opportunity policy statement.

Westrock participates in E-Verify

E-verify información en español

Accessibility

We do understand that some of our candidates may require a reasonable accommodation to complete any part of the WestRock application process, including use of this website. If this is the case for you, please contact us at: EMAIL: talentacquisition@westrock.com OR PHONE: 1-800-762-5836. Only phone calls pertaining to disability assistance will be returned. One of our Talent Acquisition or Human Resources members will work with you to provide alternative means to submit your application.