General Manager - Norcross, GA

Norcross | Georgia | United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

General Manager - Norcross, GA

4464 South Old Peachtree Road
Norcross, Georgia, 30071
United States

General Manager – Norcross, GA

4464 South Old Peachtree Road

Norcross, GA  30071

The Opportunity:

The General Manager has full responsibility for the performance and profitability of the operation. The operation consists of 135+ employees and manufactures corrugated packaging. This position will manage and focus on productivity measures associated with safety, quality, cost and productivity and focus on strategic expansion of local business increasing local and regional sales.  Major responsibilities include:

How you will impact Westrock:

  • Assure a safe work environment through implementation of various safety processes and programs as mandated and/or recommended by the Division’s Safety Management Model.

  • Drive results by ensuring the operation performs in a productive and profitable manner.

  • Develop and maintain a strong management/supervisory team and organizational structure to maximize employee contributions, customer satisfaction and profits.

  • Develop, with input from the Plant and Division management team, operating objectives, and action plans.

  • Effectively drive and implement continuous improvement initiatives at the facility that relate to the strategic business direction.

  • Manage change by creating an atmosphere of learning and adapting to changing markets and their competitive demands.

  • Monitor the performance and effectiveness of key operating units within the operation: customer service, sales, manufacturing; human resources and quality assurance.

  • Establish and communicate to employees a high level of expectation and commitment to continuous improvement and excellence within the operation.

  • Monitor and assure the use of management systems (ISO Quality Processes, HR processes, KIWI, JD Edwards etc.).

  • Develop and maintain strong customer and community relations.

  • Create/sustain a positive work environment within the location, by shaping a motivational workforce.

  • Monitor and assure effective utilization of management/employee development and succession planning systems.

  • Adhere to business and employment compliance requirements of the corporation, division.

  • Effectively manage and achieve budget targets. 

What you will need to succeed

  • A minimum of 5 years operational experience as a production manager, plant manager, general manager, or equivalent, with full P&L responsibility within a corrugated box facility.  Experience at sheet-feeder facilities is a plus!

  • Must possess excellent interpersonal skills with the ability to interface with employees at all levels of the organization.

  • Proficient in MS Word, PowerPoint, and Excel

  • Bachelor’s Degree in business, operations management, finance, engineering, or similar highly preferred.

  • Excellent written and verbal communication skills.

  • Ability to effectively manage change, drive results, and communicate future vision.

  • Must possess excellent financial and budget-management competencies.

  • Lean Six Sigma certification is a preferred.

  • Experience planning, developing, and driving success with capital improvement projects.




 WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/V


Apply now