Production Coordinator - Idaho Falls, ID

Idaho Falls / Idaho / United States

About WestRock
About WestRock WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Production Coordinator - Idaho Falls, ID

2020 Heyrend Way #A
Idaho Falls, Idaho, 83402
United States

GENERAL PURPOSE:  Provide administrative support to the production and planning department. Facilitate and expedite production jobs outsourced to third party vendors.



  • Maintains up to date and accurate information in both hard copy and electronic formats.

  • Produces daily production reports.

  • Maintains job and spec tickets for production.

  • Maintains Sched.

  • Learns Customer Service Representative job duties

  • Acts as backup to customer service representative when absent or high influx of work.

  • Supports Customer Service Representatives by providing timely up to date information on production status and issues.

  • Manages kanban system.

  • Manages die, printing plate and art file issues. 

  • Places orders into production by pulling samples.

  • Assists with the capacity call reports and distributing the information.

  • Assists with outsourcing duties.

  • Communicates with vendors.

  • Performs other job duties as assigned.



  • Must have high school diploma or G.E.D.
  • Must have at least 2 years’ experience in similar role.
  • Must be proficient in Excel, Outlook, Word, and HP Costing.
  • Must be well organized and able to manage multiple tasks.
  • Must have good interpersonal communication.
  • Must possess focused time management skills.
  • Must have the ability to meet and/or pass the minimum requirement on a mechanical test or have demonstrated mechanical aptitude through prior work experience.
  • Must pass color vision test.
  • Must pass color hue test.
  • Must pass basic reading test.
  • Must be able to maintain good attendance.
  • Must be willing to work overtime as needed.
  • Must be able to perform essential functions of job, with or without reasonable accommodations.





WestRock Company is an Equal Opportunity Employer committed to creating and maintaining
a diverse workforce: Minorities/Females/ Disabled/Veterans.

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WestRock Company is creating and maintaining a diverse workforce. For us, diversity and inclusion are business drivers and we take it very seriously. It all starts with a diverse employee base operating in an inclusive environment. An environment where everyone feels valued and respected.

Click here to find our Affirmative Action and Equal Employment Opportunity policy statement.

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We do understand that some of our candidates may require a reasonable accommodation to complete any part of the WestRock application process, including use of this website. If this is the case for you, please contact us at: EMAIL: OR PHONE: 1-800-762-5836. Only phone calls pertaining to disability assistance will be returned. One of our Talent Acquisition or Human Resources members will work with you to provide alternative means to submit your application.