Assistant Superintendent, Pulp - Fernandina Beach, FL

Fernandina Beach | Florida | United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Assistant Superintendent, Pulp - Fernandina Beach, FL

600 North 8th Street
Fernandina Beach, Florida, 32034
United States

The Opportunity:

The role of the Assistant Superintendent - Pulp, provides leadership and support to the Pulp Mill Superintendent, and production supervisors; ensures continuity of the operating assets, achieving department objectives and facilitating sound business decisions.  This role is responsible for the maintenance coordination required to maintain and ensure operating reliability.


The Assistant Superintendent – Pulp, is the link between the production and maintenance departments, and is responsible for prioritizing work, managing backlogs and planning/scheduling maintenance outages.  The Assistant Superintendent reports directly to the Pulp Mill Superintendent and customers include both production and maintenance.

The Assistant Superintendent works special assignments on major shutdowns, problem solving projects, and capital projects and must have the ability to progress in the role and responsibility.


How you will impact WestRock:

  • Review production reports daily.

  • Implement process improvement projects to optimize equipment and reduce downtime.

  • Communicate with other department managers to optimize mill production.

  • Promote team concept with supervisors and operators to assure continuity in reaching common production goals.

  • Provide after-hours managerial coverage for department on nights and weekends.

  • Participate in and encourage the behavior based safety process.

  • Review environmental compliance measures daily.

  • Initiate process improvement projects to eliminate emissions/releases.

  • Maintain asset management systems to improve equipment performance and reliability

  • Accountable for an accident-free work environment by managing the department safety work order backlog and maintaining a zero quarterly backlog (within control). 

  • Coordinate scheduled shutdown and unscheduled outage lockout and tag-out.

  • Deliver operational excellence by coordinating activities between Production and Maintenance by leading the EPAM process which includes: Prioritizing daily work; planning; scheduled shutdowns; and managing maintenance backlogs; reduce break-in work; and take the lead in LOTO, safety and audit items which need both production and maintenance follow-up.

  • Responsible for keeping maintenance and operating costs with budget.

  • Keeping "planned work order" backlog according to guidelines; utilize backlog to schedule daily and weekly work list.

  • Prioritizing and approving break-in or emergency work.

  • Prioritizing work order backlog.

  • Scheduling on-the-run backlog.

  • Screening and approving all work orders for asset area; assuring quality of all work orders (coding accuracy, symptoms, accurately described).

  • Serve as project originator for maintenance capital in asset area, including documentation.

  • Being a technical resource for solving chronic and repeat failures, with reliability engineer.

  • Planning the installation and startup of new equipment to minimize the upset of normal operations.

  • Work with training resources to maintain detailed, structured on-the-job training manuals for department tasks and jobs.

  • Guarantee customer quality expectations and support the quality initiatives established by the mill in pursuing 100% customer satisfaction.

  • Provide leadership, development, and training.

  • Assist other department superintendents with troubleshooting.

  • Consistently recognizing and controlling hazards and hazardous activities and acting to stop unsafe actions of coworkers.

  • Continually striving to improve our safety and health processes, including providing the tools and training necessary to safety perform our jobs.


What you need to succeed:

  • B.S. Engineering (Pulp &Paper or CHE) preferred

  • Minimum 5 years’ experience in mill manufacturing processes

  • Minimum 1-2 years in a supervisory position

  • Previous experience with a Production Management System and Computerized Maintenance Management System required.

  • Proficient in PI System (Process Information).



  • Action Oriented / Business Acumen / Conflict Management

  • Creativity / Timely Decision Making / Decision Quality

  • Developing Direct Reports & Others / Functional & Technical Skills

  • Motivating Others / Patience / Managing Through Systems


WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.





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