Business Unit Description
WestRock is a global leader in packaging and packaging solutions. Our fresh insights, innovative products, global manufacturing, and unparalleled service make us the partner of choice for many of the world’s most admired brands in the healthcare, beauty and personal care, food, beverage, home and garden, and tobacco industries. Our end-market expertise is also the foundation for success in our other businesses –Consumer & Office Products, and theCommunity Development and Land Management Group.
We touch people’s lives every day, everywhere. We help people keep track of their medications (Dosepak®, andShellpak®packaging) and their busy schedules (AT-A-GLANCE®andDay Runner®). We develop products and solutions that not only grow our customers’ brands, but also improve our – and their – customers’ quality of life.
No matter where we’re doing business, we do things the right way – with a focus on integrity, sustainability, and positively contributing to the communities in which our employees live and work.
The QA Inspector is accountable to ensure that sampling plans are followed, complete and accurate. Evaluate internal retains before the release of any lots into finished goods. Executing visual defect inspection using knowledge of critical, major and minor defect classification. Perform form, fit, and function test on all products. Supports sorting requirements and provides direction to implement specific sort plans, rework and reprocessing depending on the situation. Work with leads, shift managers, operators when defects are found to ensure zero defects are released to the customer. Good working knowledge of Infinity SPC system, processes and procedures
§ Final inspection for all product per defect awareness for critical, major and minor defects per the appropriate ANSI sampling plan and adherence to customer requirements, internal specifications, critical testing variables and data collection
§ Work with operations to ensure that product specifications are be adhered to along with quality processes and standards
§ Report and analysis as needed shift to shift documentation, communication and meetings
§ Act as a back up to other shifts as needed
§ Strive for zero complaints due to administrative or critical errors
§ Accountability for all products released to finished goods
§ Verify line clearance are complete and documented
§ If defects are located during sampling / retain program, organize effective mitigation techniques and corrective action plans, material isolation to minimize the total impact of the nonconforming material making it to the customer. Escalate if deemed necessary.
§ Ability to work in a demanding, time pressured environment with tight deadlines
§ Ability to work independently, resolve problems through proper protocols
§ Ability to multi-task and apply standards consistently for each different customer
§ Ability to effectively work within and improve defined processes
§ Good attention to detail
§ General statistical process control knowledge
§ Good communication, proofreading and comprehension skills