Quality Manager - Athens, AL

Athens | Alabama | United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

Quality Manager - Athens, AL

1720 Wilkinson Street
Athens, Alabama, 35611
United States

Job Title: Quality/Safety Manager


Provides technical expertise in the application of Total Quality principles, processes, and tools to improve product and service quality and operational results.  Acts as an internal consultant with management and improvement teams by interpreting data.  Conducts/schedules training as required.  Ensures company policies/guidelines are adhered to.



  • Responsible for regulatory assessments and efforts to maintain compliance with Federal, State, and local health and safety regulations

  • Manage all aspects of the company’s Industrial Hygiene Program (air, noise, ergonomics, etc.).

  • Responsible for helping to lead, motivate, and foster a safety-conscious culture in the workplace to reduce incidents and injuries.

  • Conduct regular compliance audits and safety inspections of the facility and initiate corrective actions to eliminate hazards and promote a safe work environment

  • Develop effective safety/environmental communications utilizing various multi-media methods

  • Develop, implement, and administrate health and safety plans and training programs

  • Establish, facilitate and lead a plant safety committee

  • Lead the investigation of accidents, determine causative factors, and implement corrective action to prevent recurrence

  • Develop task-specific job safety analyses for work performed at the facility

  • Maintain working knowledge of industry trends and practices regarding environmental health and safety

  • Provide innovative safety solutions and ideas

  • Have the patience to work “hands on” to help the entire team understand the company’s commitment to safety.




  • May include Statistical Process Control (SPC) or Statistical Quality Control (SQC) training or coordination of such training.

  • Develops and maintains a system to track vendor performance. Report performance of vendor to the management group. Ensure systems are in place to make certain that vendors are capable of meeting quality expectations.

  • Facilitates project team and group learning sessions.

  • Supervises the operation of spoilage analysis reports and the maintenance of quality data for individual customer orders.

  • Directs the daily assignment of employees to testing and sorting operations.  Manages exempt or hourly personnel including objective development, training, performance evaluation and career development.

  • Enforces plant safety regulations, good housekeeping practices, and all other duties as assigned.

  • Communicate our expectations to suppliers.

  • Identifies, investigates and reports on critical quality defects on in-process and finished products. Evaluates seriousness of defect, determines source of quality variance and specifies steps to be taken in correcting condition or the need for sorting.

  • Confer with and assist customer production and quality control personnel regarding clarification of new and upgraded quality standards.  Resolves customer quality complaints and discusses the disposition of complaints involving marginal quality variance.

  • Coordinates programs to publicize, educate, train, and coach Total Quality principles and practices.

  • Ensure that systems are in place to meet customer expectations.  Advises the manufacturing group of specific quality issues or trends.



    General Requirements:

  • Candidates should have a minimum of 3 years' experience working in Quality and Safety.

  • Must possess excellent interpersonal skills with the ability to interface with employees at all levels of the organization.

  • Proficient in MS Word, PowerPoint and Excel

  • Bachelor's Degree highly preferred.

  • Six Sigma Green Belt or Black Belt preferred.

  • Excellent communication skills

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