Cisco Network Administrator - Norcross, GA

Norcross | Georgia | United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Cisco Network Administrator - Norcross, GA

3169 Holcomb Bridge Rd, Jefferson Plaza
Norcross, Georgia, 30071
United States

Cisco Network Administrator - Norcross, GA

The opportunity:

  • The Cisco Network Administrator is responsible for supporting and maintaining the company’s IT network infrastructure components to ensure efficient and highly available network communications.
  • You will provide customer support and perform troubleshooting, analysis and resolution for IT network infrastructure issues.
  • You will monitor, configure and install Cisco routers, switches, wireless and WAN optimization devices.
  • You will interact with end user customers, 3rd party network providers and the WestRock information technology teams.

How you will impact WestRock:

  • Provide network support to resolve end user customer issues.
  • Initiate support tickets with network service providers and ensure timely resolution.
  • Utilize and maintain network management tools to proactively resolve potential network issues.
  • Procure, configure and install Cisco router, switch, wireless and WAN optimization network components.
  • Provide instructions and guidance to remote workers for hardware implementation.
  • Configure and install MPLS and VPN network connections.
  • Maintain network documentation and adhere to network policies and standards.

What you need to succeed:

  • A strong foundation of IT networking knowledge and skills is fundamental.
  • Copper and fiber optic network cabling knowledge needed.
  • 2+ years of IT network infrastructure related experience supporting, operating, troubleshooting, configuring and implementing Cisco networking devices.
  • Cisco certifications preferred; certifications in a related field are a plus.
  • Bachelor’s degree in Computer Science, Engineering or related field preferred.
  • Must be a self-starter, capable of working with minimal direction.
  • Experience with HP NNMi, Cisco Prime and other network management systems or tools are a plus.
  • Experience with ServiceNow is valuable.
  • Demonstrate problem solving, communications, critical thinking and logical structuring skills.

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence.
  • Comprehensive training with numerous learning and development opportunities.
  • An attractive salary reflecting skills, competencies and potential.
  • A career with a global packaging company where Sustainability, Safety and Inclusion are
    business drivers and foundational elements of the daily work.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/Disabled/Veterans.


Apply now