Sr. Manager, Digital Transformation - Atlanta, GA

Atlanta / Georgia / United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Sr. Manager, Digital Transformation - Atlanta, GA

1000 Abernathy Rd, NE
Atlanta, Georgia, 30328
United States

Sr. Manager, Digital Transformation - Atlanta, GA

The opportunity:

  • The Manager will develop and lead the implementation of WestRock’s digital transformation strategy.
  • Drive and execute the digital transformation roadmap including cloud services to support an integrated enterprise platform and underlying products for increased business agility. 
  • Responsible for leading sustainable projects and solutions to deliver on the outlined transformation imperatives and capabilities.   

How you will impact WestRock:

  • Support the definition, development and execution of the digital transformation strategy.
  • Lead all aspects of transformation management, including vision, defining key performance indicators/outcomes, research, requirements, specifications and documentation.
  • Work with various IT Teams to understand the current systems landscape and challenges, identify business improvement opportunities, develop a clear end–state for the IT portfolio and create a road map for achieving preferred goals. 
  • Monitor program progress, eliminate barriers, and ensure effective governance to modernize the IT systems and services portfolio.
  • Integrate user research and collaborate with technical teams to drive overall solution design.
  • Collaborate with Communications Program Lead to drive organizational updates or program orientation, progress and client feedback.
  • Contribute to the process required to identify and evaluate internal digital assets and strengths that can be complimented and scaled by partners.
  • Support day-to-day transformation needs and lead issue investigation and resolution.
  • Act as a thought leader on emerging digital technologies, articulating to internal audiences the WestRock digital future.
  • Develop and implement process improvements, enforcement of adherence to standards across the organization and compliance with industry regulations.
  • Other duties as assigned.

What you need to succeed:

  • Bachelor’s degree in business or technology or equivalent experience.  MBA is a plus.
  • 8+ years IT work experience in cloud systems, program management and project management.  
  • Experience with IT digital transformation strategy development and disruptions to drive overall business growth and digital products is required/preferred.
  • Demonstrated work experience with ITIL and Agile methodologies is required.
  • Direct work experience with systems implementation and optimization, operational process reviews and technology assessments and creating technology road maps.
  • Ability to bridge the gap with peer IT business teams effectively and anticipate and address stakeholder concerns and issues. 
  • Ability to build and maintain strong working relationships with internal team, user groups and key stakeholders.
  • Ability to facilitate work across various technical and functional project teams at all levels of the organization. 
  • Advanced MS Office skills.
  • Ability to adapt to shifting priorities, demands and timelines.
  • Ability to effectively coordinate multiple projects with interrelated teams and technology issues simultaneously within aggressive timelines.
  • Proven program management skills within technology and business environments.
  • Excellent communication and interpersonal skills. 
  • Versatile communications skills with the ability to communicate technical issues and/or concepts to technical and non-technical people.
  • Proven leadership skills that include being part of a high performing team.
  • Ability to work effectively in a global environment with remote teams.
  • Strong strategic thinking and analytical skills.
  • Extensive knowledge and experience in: complex systems environments, operating systems and server hardware, vendor negotiations, budget planning and management.

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence.
  • Comprehensive training with numerous learning and development opportunities.
  • An attractive salary reflecting skills, competencies and potential.
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.  


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WestRock Company is creating and maintaining a diverse workforce. For us, diversity and inclusion are business drivers and we take it very seriously. It all starts with a diverse employee base operating in an inclusive environment. An environment where everyone feels valued and respected.

Click here to find our Affirmative Action and Equal Employment Opportunity policy statement.

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We do understand that some of our candidates may require a reasonable accommodation to complete any part of the WestRock application process, including use of this website. If this is the case for you, please contact us at: EMAIL: OR PHONE: 1-800-762-5836. Only phone calls pertaining to disability assistance will be returned. One of our Talent Acquisition or Human Resources members will work with you to provide alternative means to submit your application.