Disbursement Analyst – Duluth, GA

Duluth | Georgia | United States

WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 36,000 team members support customers around the world from more than 240 operating and business locations spanning North America, South America, Europe and Asia. Learn more at www.westrock.com.

Disbursement Analyst – Duluth, GA

The opportunity:

We are seeking an enthusiastic, team player to join the Disbursements team located in our Duluth, GA Home Office to be responsible for the daily issuing of cash disbursements to WestRock’s global customer and supplier base.  This role will issue payments, input or release EFTs, identify and assist in resolving payment processing issues, monitor the group’s inbox for special handling instructions and early release requests, void payments and cancel invoices, and EFT requests, process returned payables checks, and provide cash planning information to Treasury daily.  There will be some work on period-ending close functions, reconciliations, and support of other team members as required.  This role will be asked to work on special projects as required.


How you will impact WestRock:

  • Positively contribute to a fast paced, team-oriented environment

  • Critically assess and challenge process to enhance and evolve operating procedures

  • Prepare batch check runs, wire transfers, and ACH transactions to WestRock’s global customers and suppliers daily

  • Print and assemble in-house checks requiring special handling

  • Ensure and confirm bank receipt of payment files

  • Review bank systems and resolve positive pay exception items

  • Provide elite levels of customer service to ensure prompt and efficient resolution to internal and external inquiries

  • Provide detailed disbursement information to Treasury for cash planning purposes

  • Test system functionality as required

  • Review and maintain standardized process documentation on an annual basis, creating new documentation as required

  • Compile daily packet of disbursements activity for secondary review

  • Provide support for cash disbursements as requested by internal and external auditors

  • Complete period-end activities which includes reconciliations and escheatment

  • Support other teams and team members as required


What you need to succeed:

  • Ability to maintain high levels of integrity, respect, and integrity, with a commitment to excellence

  • Associates Degree preferred plus 2-3 years previous experience

  • Basic understanding of accounting principles.

  • Strong focus on customer service and interpersonal skills

  • Ability to respond appropriately to changing demands and processes

  • Strong Microsoft office skills

  • Experience with Accounting system software is a plus: JDE is preferred

  • Maintain high productivity/activity level, complete and submit timely and accurate information independently

  • Excellent written and verbal communication capabilities

  • Excellent organizational and follow-up skills.


What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence

  • Comprehensive training with numerous learning and development opportunities

  • An attractive salary reflecting skills, competencies and potential

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Apply now