Accounts Payable Supervisor, Duluth, GA

Duluth | Georgia | United States

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Accounts Payable Supervisor, Duluth, GA


The opportunity:

  • Provides accurate and timely accounts payable support to external vendors and internal operating facilities.

  • Supervises the Accounts Payable staff including daily communication with team and manager on workload, backlogs, open issues, and review workflow; rebalancing as necessary

  • Provides training and support as needed

  • Evaluate processes and procedures to improve efficiency of subordinates and expedite workflow

  • Develops, implements and maintains systems, procedures and policies, including accounts payable functions and standards to ensure adherence to company guidelines

  • Assist in Accounts Payable process improvement initiatives

  • Handles inquiries regarding invoice status and administers vendor holds and back-charges
  • Resolves questions and complaints from internal departments and/or external business partners
  • Answer inquiries from vendors and operating facilities

  • Resolve issues by communicating effectively and facilitating interaction between vendors and facilities

  • Main point of contact for accounts payable questions

  • Provide troubleshooting for exceptions

  • Reconcile vendor accounts to plant activity

  • Assist management, procurement, audit, treasury and tax with any information or task needed

  • Other special projects as needed


How you will impact WestRock:

  • Main point of contact for accounts payable questions

  • Building and reinforcing the accountability of P2P procedures for entering PO Receipts, troubleshooting and resolving invoices in exception is a byproduct of this work.

  • Reconcile vendor accounts to plant activity

  • Assist management, procurement, audit, treasury and tax with any information or task needed


What you need to succeed:

  • Minimum 5 years Accounts Payable and Customer Service experience
  • Supervisory experience
  • Excellent interpersonal, verbal and written communication skills
  • Experience with and comfortable in pursuing problem resolution with personnel at different levels of the organization and external vendors
  • Ability to take strong initiative in problem resolution
  • Strong working knowledge of ERP systems such as JDE and SAP
  • Advanced Microsoft office skills with an emphasis in Excel
  • Must be flexible and adaptable

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence

  • Comprehensive training with numerous learning and development opportunities

  • An attractive salary reflecting skills, competencies and potential

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.  

Apply now