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Freight Payment Specialist – Sandy Springs, GA

Freight Payment Specialist – Sandy Springs, GA

Lithia Springs / Georgia / United States

WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

 

Freight Payment Specialist – Sandy Springs, GA         

 

Career Opportunity:

  • Daily research and resolve freight payment questions & issues regarding in-process invoices, rates, aged bills, etc. from carriers, Cass (WestRock’s Freight audit & Pay 3rd party provider), OTM, Manhattan, Corporate, AP, and sites; validate and process accessorial invoices into OTM.

How you will impact WestRock:

  • Provide support to sites and carriers on overall freight audit & payment invoice processes/rules
  • Review 3rd party FAP providers’ exception reports overall and by plant to review spikes, obtain supporting info, and resolve
  • Manage sites’ exception invoice count and send reminders 3xs per week
  • Monitor, manage, & resolve freight payment issues from the group Freight Payment email boxes
  • Run the Default rate and Short Pay reports, resolve rate issues, update rates in external FAP providers’, database, AS400, TMS systems, and send to Freight Procurement (to obtain new addendums)
  • Identify patterns/trends and resolve with applicable parties
  • Monitor and research root cause of rating errors on manufacturing systems including AS400, 3PL FAP providers’ systems, TMS systems, Transportation database, and file
  • Process accessorial invoices in our Transportation Management System, OTM
  • Monitor, manage, & resolve freight payment inquiries from the “TMS Detention” and “1101PaymentInquiries” email box

What you need to succeed:

  • Bachelor’s Degree preferred
  • Minimum of 0-4 years relevant experience in freight payment or financial and transportation
  • Excellent attention to detail and ability to organize and prioritize work
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.)
  • Excellent problem solving and process improvement skills
  • Must be a strong team player and be able to work independently
  • Must have excellent written and verbal communication skills
  • Must have ability to multi-task and an aptitude for processes

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence
  • Comprehensive training with numerous learning and development opportunities
  • An attractive salary reflecting skills, competencies and potential
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. 

Apply

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WestRock Company is creating and maintaining a diverse workforce. For us, diversity and inclusion are business drivers and we take it very seriously. It all starts with a diverse employee base operating in an inclusive environment. An environment where everyone feels valued and respected.

Click here to find our Affirmative Action and Equal Employment Opportunity policy statement.

Westrock participates in E-Verify

E-verify información en español

Accessibility

We do understand that some of our candidates may require a reasonable accommodation to complete any part of the WestRock application process, including use of this website. If this is the case for you, please contact us at: EMAIL: talentacquisition@westrock.com OR PHONE: 1-800-762-5836. Only phone calls pertaining to disability assistance will be returned. One of our Talent Acquisition or Human Resources members will work with you to provide alternative means to submit your application.